Terms & Conditions

At Lyfe Hotels, we understand the importance of privacy, and we are committed to protecting the personal information of our guests and website visitors. This Privacy Policy outlines how we collect, use, and protect your information.

Terms of Use

  • These terms and conditions govern your use of Lyfe Hotels’ website. By accessing or using our website, you agree to comply with the mentioned terms and conditions.
  • Please read these terms carefully before using our website. If you do not agree with any part of these terms, you must refrain from using our website.

Reservation & Payment Terms

  • All reservations are subject to availability and confirmation by our hotel.
  • To make a reservation, you must provide accurate and complete information, including your full name, contact details, and payment information.
  • Upon making a reservation, you authorise us to charge the provided payment method for the total amount due, including applicable taxes, fees, and any additional charges incurred during your stay.
  • Payment must be made in full at the time of reservation, unless stated otherwise in specific promotions or packages.
  • We reserve the right to cancel or refuse any reservation at our discretion, without providing a reason.
  • Guests are required to show Government address ID Proof photo identification.
  • Please note that all special requests are subject to availability and additional charges may be applicable.
  • The maximum number of extra beds and cots allowed is one, on chargeable basis. It may vary depending on the type of reservation.
  • Local IDs are not allowed.
  • Pets are not allowed.
  • Hotel can accommodate unmarried couples above 18 years of age, only if they have a valid Government ID proof.
  • Guest visitors are allowed from 09:00 AM to 9:00 PM with a valid Government ID proof only. At a time 2 guest visitors will be allowed.

Cancellation & Refund Policy

  • All bookings must be guaranteed at the time of reservation by credit card or advance payment by Net Banking. All major cards are accepted.

Child Policy

  • One child under 06 years of age can stay in the parents’ rooms free-of-charge.

Check-in and Check-out

  • Check-in time is from 02:00 PM, and check-out time is by 12:00 PM.
  • Early check-in and late check-out requests are subject to availability and may incur additional charges.
  • If you anticipate a late arrival, please inform us in advance to ensure your reservation remains valid.

Guest Responsibilities

  • You are responsible for providing accurate information during the reservation process and ensuring compliance with our policies.
  • It is your responsibility to read and follow any safety guidelines, rules, or instructions provided by our hotel staff.

Liability and Damages

  • While we take every reasonable measure to ensure the safety and security of our guests, we shall not be held liable for any loss, damage, theft, injury, or accidents that may occur during your stay.
  • Any damages caused by you or your guests to our property, including but not limited to rooms, facilities, or amenities, will be charged to your account.

Changes to Terms and Conditions

  • We reserve the right to update or modify these terms and conditions at any time without prior notice.
  • Changes will be effective immediately upon posting on our website.